Do you have physical branches, or are you online only?

On this page

• Office Details & Available Services:
• Services Offered at Our Office:
• Our Online Shopping Experience:
• Important Notes:

At Ennap.com, we focus on providing a seamless and flexible shopping experience through our online platform. However, we also offer a dedicated office to accommodate customers who prefer in-person interaction or have special requests.

Office Details & Available Services:

Office Address:

📍 72 Hassan El Maamoun Street, Nasr City, Cairo.

• Our office is open during official working hours to assist customers and provide necessary support.

Services Offered at Our Office:

Order Pickup:

• If you prefer to pick up your order yourself, you can select this option while placing your order on our website.
• Once your order is ready, you will receive a notification to schedule a pickup from our office.

Returns & Refunds:

• You can visit our office to return products in accordance with our return policy.
• Refunds are processed either immediately or as per our policy.

Device Maintenance:

• We provide support for device maintenance in coordination with authorized service centers for products purchased from our website.

Our Online Shopping Experience:

• We primarily operate as an e-commerce store, making shopping convenient from anywhere, at any time.
• All orders are prepared and shipped directly to customers’ addresses, saving you time and effort.

Important Notes:

✅ Please contact our support team or check your order notification to confirm product availability before visiting our office.
✅ For additional assistance, you can always reach us via phone or WhatsApp.
We are here to ensure a smooth and effortless shopping experience—whether online or through our office. If you have any questions, don’t hesitate to reach out!

Updated on: 31/08/2025