> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ennap.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Order Confirmation

At [**Ennap.com**](https://ennap.com), we work to make order confirmation easy and convenient, so that all our customers have a comfortable shopping experience. Every order you create is considered confirmed automatically, unless our team contacts you for a particular reason.
### Do I need to confirm my order?
* No extra confirmation needed:
    * Any order created through the website is considered confirmed automatically, unless we contact you to confirm or adjust something depending on the order status.
* Special confirmation cases:
    * We may call you if additional details are needed, or if there is any question about your order.
### Confirming over WhatsApp:
* If you prefer not to receive phone calls for confirmation, or you would like to confirm your order quickly as an extra step:
    1. You can send [__a message over WhatsApp__](https://wa.link/ennap) to our support number.
    2. The message should contain:
        * Your order number.
        * The word "Confirm".
    * This lets you confirm your order easily without having to wait for a phone call.
### Additional notes:
* Confirming over [WhatsApp](https://wa.link/ennap) is an optional, quick way to put your mind at ease.
* If you do not send a message or receive a call, there is nothing to worry about: your order is confirmed automatically.

> We are committed to giving you a flexible and comfortable shopping experience. If you have any questions, do not hesitate to contact us by phone or WhatsApp!