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# What is the loyalty and points program?

The loyalty program is a rewards system designed to reward our customers for continuing to shop with us.
Every purchase you make earns you **loyalty points**, which you can collect and later redeem for discounts or gifts.

**Program benefits:**
* Earn points with every eligible purchase.
* Redeem points for discounts or selected products.
* Extra offers and rewards for loyalty members on special occasions.

**How to earn points:**
* Points are calculated automatically when a purchase is completed.
* You can see your points balance inside your account, in the **Loyalty program** or **Points** section.

**How to use points:**
* At checkout, you can choose to use some or all of your points balance to reduce the value of your order.
* The discount resulting from your points is shown right before you complete the payment.

**Notes:**
* Points cannot be converted into cash.
* Points may expire after a set period, according to the program's policy.
* If you have any problem with how your points were calculated or used, you can contact customer service and we will help you.