Knowledge Base
General
This section includes general information about the Help Center, such as how to use the website, company policies, and general guidelines that customers may need.
Products.
This section provides information about the available products, including specifications, features, usage instructions, and compatibility details.
Payment
This section provides information about available payment methods, security measures, how to use vouchers and discounts, and refund policies.
Shipping, Order Tracking & Delivery
This section provides information about shipping options, how to track orders, estimated delivery times, and procedures for handling delays or logistical issues.
Cancellation
This section explains the order cancellation policy, including the conditions, procedures, and time frame available for canceling an order before shipping or delivery.