Do you have physical branches, or are you online only?
At Ennap.com, we focus on providing a seamless and flexible shopping experience through our online platform. However, we also offer a dedicated office to accommodate customers who prefer in-person interaction or have special requests.
Office Details & Available Services:
Office Address:
đź“Ť 72 Hassan El Maamoun Street, Nasr City, Cairo.
- Our office is open during official working hours to assist customers and provide necessary support.
Services Offered at Our Office:
Order Pickup:
- If you prefer to pick up your order yourself, you can select this option while placing your order on our website.
- Once your order is ready, you will receive a notification to schedule a pickup from our office.
Returns & Refunds:
- You can visit our office to return products in accordance with our return policy.
- Refunds are processed either immediately or as per our policy.
Device Maintenance:
- We provide support for device maintenance in coordination with authorized service centers for products purchased from our website.
- We primarily operate as an e-commerce store, making shopping convenient from anywhere, at any time.
- All orders are prepared and shipped directly to customers’ addresses, saving you time and effort.
Important Notes:
âś… Please contact our support team or check your order notification to confirm product availability before visiting our office.
âś… For additional assistance, you can always reach us via phone or WhatsApp.
We are here to ensure a smooth and effortless shopping experience—whether online or through our office. If you have any questions, don’t hesitate to reach out!