At Ennap.com, we provide multiple easy and convenient ways to track your order, ensuring you stay updated with all the latest status updates.
Order Tracking Methods:
1. SMS Notifications:
- Once your order is confirmed, you will receive real-time notifications via SMS on the phone number you provided during checkout.
- These messages include updates such as "Order Confirmed," "Shipped," or "Delivered."
2. Email Notifications:
- In addition to SMS, you will receive detailed email notifications with comprehensive order information, including your order number and tracking number (if available).
3. Tracking via Your Account:
- Log in to your Ennap.com account using your email or phone number associated with the order.
- Navigate to the "My Orders" section in your dashboard.
- You will find a list of all your orders, with each order’s status clearly displayed.
4. Order Status Details:
- Clicking on any order in the "My Orders" section will show additional details such as its status (Confirmed, Processing, Shipped, or Delivered) along with shipping information.
5. Direct Tracking Link:
- You can also track your order directly using a dedicated tracking link by entering your order number and phone number.
Additional Notes:
✅ If you face any issues tracking your order, you can contact our customer support team via phone, WhatsApp, or email.
✅ Make sure to enter the correct phone number and email during checkout to receive all notifications.
Our goal is to ensure your convenience and satisfaction. We are always here to assist you and provide a smooth shopping experience! 😊