Order Confirmation

At Ennap.com, we work to make order confirmation easy and convenient, so that all our customers have a comfortable shopping experience. Every order you create is considered confirmed automatically, unless our team contacts you for a particular reason.

Do I need to confirm my order?

• No extra confirmation needed:
• • Any order created through the website is considered confirmed automatically, unless we contact you to confirm or adjust something depending on the order status.
• Special confirmation cases:
• • We may call you if additional details are needed, or if there is any question about your order.

Confirming over WhatsApp:

• If you prefer not to receive phone calls for confirmation, or you would like to confirm your order quickly as an extra step:
• 1. You can send a message over WhatsApp to our support number.
  2. The message should contain:
  3. • Your order number.
     • The word "Confirm".
• • This lets you confirm your order easily without having to wait for a phone call.

Additional notes:

• Confirming over WhatsApp is an optional, quick way to put your mind at ease.
• If you do not send a message or receive a call, there is nothing to worry about: your order is confirmed automatically.

We are committed to giving you a flexible and comfortable shopping experience. If you have any questions, do not hesitate to contact us by phone or WhatsApp!

Updated on: 13/10/2026