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Account
How to create and manage your account: signing in, updating your shipping or payment details, and following your orders from your account.
How to create an account and sign in
How to create an Ennap account and sign in from a computer or a phone, using a one-time password or your Google account.
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Password recovery
Ennap does not use passwords, so there is nothing to recover: you sign in with a 6-digit one-time code sent to your email, or with your Google account.
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Updating your shipping details and addresses
How to edit an existing shipping address or add a new one from inside your Ennap account.
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Store credit
Where to find your store credit and its details inside your Ennap account, and how to use it at checkout.
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